Legal Information

Terms & Conditions

These General Terms and Conditions of Use, Conditions of Purchase, regulate the use of the website https://lucient.com domain belonging to the company LUCIENT DATA SA with address for notification purposes at Calle Italia 22, Bajo 03003 Alicante – Spain (Lucient Group’s parent company)

  1. ACCESS TO THE WEBSITE

Through its website https://lucient.com  LUCIENT, offers information about its products and offers the possibility to purchase them. Due to the content and purpose of the Website, persons wishing to benefit from its services (hereinafter referred to as a “Customer”) must have the status of “Customer”, which they acquire by completing the registration form and following the steps that will subsequently be communicated to them by e-mail. The condition of Customers, implies the adherence to the Conditions of Use the version published at the time of access to the Website.

In any case, there are pages of the Web Site accessible to individuals or legal entities that do not register or initiate a product purchase (hereinafter “Users”). In this sense, Users who access these parts of the Web Site agree to be bound by the terms and conditions set out in these General Conditions, to the extent that this may apply to them.

Access to the website and/or certain sections therein may require the use of passwords. You, the user, will be responsible for keeping these password safe. Naturally, you can change them at any time. However, the number of attempts to access the website and/or certain sections thereof may be limited in order to prevent any fraudulent use of such codes. Please inform us of any fraudulent use of which you may become aware. In the event of non-compliance with the rules set out in these Terms and Conditions, we reserve the right to suspend your access.

  1. INTELLECTUAL AND INDUSTRIAL PROPERTY

The customer and/or user acknowledges and accepts that all trademarks, trade names or logos, content, all industrial and intellectual property rights and/or any other element appearing on lucient.com websites (including training.solidq.com) are the exclusive property of LUCIENT GROUP and/or third parties, having the exclusive right to use them for commercial purposes. Under no circumstances does access to the website imply any kind of delivery, transfer, license or concession, in whole or in part, to such rights, unless expressly stated otherwise.

In accordance with the previous paragraph, users of this website are prohibited from reproducing, copying, transferring, distributing, modifying or making other use, in whole or in part, of the information and content of this website without prior written permission from the LUCIENT GROUP.

LUCIENT is the owner of the elements included in the graphic design of its website, menus, HTML code, text, brands, logos, color schemes, buttons, images, graphics and all the content of the website, the layout and presentation of its content or, in any case, has the corresponding authorization for the use of these elements.

The content of this website may not be reproduced in whole or in part, nor transmitted or recorded by any information retrieval system in any form or by any means without the prior written permission of the said Entity.

Therefore, the user agrees to use this website, its content and its services in a diligent and correct manner, in accordance with the law, morality, good practices and customs, public order, goodwill and these general conditions of use, with scrupulous respect. Intellectual property rights held by LUCIENT.

Users are expressly forbidden to use the site for purposes that are illegal, prohibited and harmful to the rights of third parties or that may in any way damage LUCIENT’s brand image or reputation.

The user will be responsible for the full nature of the damages that LUCIENT may suffer because of a breach of any of the obligations to which they are bound by the application of these conditions. In this respect, LUCIENT reserves the right to take legal action in defense of its rights.

  • INFORMATION CONTAINED IN THE WEBSITE
  1. PERSONAL DATA

 

We may collect personal data relating to you, particularly when you

  • subscribe for a service;
  • download content;
  • log in;
  • send us an email;
  • respond to a survey or study.

Your personal data will be recorded in a computer file for market research and marketing purposes, among others. Your personal data collected will not have an expiry date, except for those coming from subscriptions to our NEWSLETTER, which in case of inactivity will be blocked after three years. In accordance with applicable laws and regulations, you will have the right to access, correct and delete any information that may be related to you.

You may exercise this right at any time by sending us a notice, with a copy of your identification, to the following address: dpo at lucient.com

For any additional information on the processing of your personal data, please consult our Privacy Policy which can be found at the bottom of this website.

  1. FORMS OF PAYMENT FOR OUR TRAINING AND/OR SERVICES

All courses on this website are shown without TAXES, they will be included in the payment process if applicable.

In some cases, the registration and payment process will only be available through our learning partners. It will be clear which ones are available through partners; Lucient will not be responsible for any sales outside of Lucient’s websites (which only include Lucient.com, Lucient’s ondemand site and the Arlo platform).

The process is simple for regular public trainings:

  1. Visit lucient.com/training
  2. Once you select the event / class you would like to attend, it will take you to an external page within the Arlo platform.
  3. If you are ready to buy, complete the form by following the steps
  4. When you send it, you will be redirected to a “Thank you” page with the purchase link.
  5. As soon as the order has been placed, you will be enrolled in the course.
  6. You will receive an email with your class information and a welcome email with further instructions.

For private consultations:

  1. You will find a button / form to complete.
  2. Someone from the Lucient team will contact you to help you with other needs you or your company may have.

For courses on request:

  1. Visit the website ondemand.solidq.com and select the course you wish to register for.
  2. Add to cart
  3. Follow the steps, proceed to the payment page
  4. Pay
  5. You will receive a confirmation email and have immediate access to the course.

If you need an invoice, in any case, please let us know.

  1. COOKIES

Cookies are small files that remain on your device while you are browsing the website (such as the pages searched for, the date and time of such access, etc.) and which can be read whenever you access the same website (hereinafter referred to as “Cookies”).

LUCIENT may install cookies on the User’s computer for the purpose of functionality of our websites.

Users are reminded that they must accept our Cookie Policy in order to install them and benefit from all the functions of our website.

However, functional cookies are installed by default for the proper functioning of our website, and we request your express and informed consent to our other cookies.

  1. MODIFICATION OF THE WEBSITE AND TERMS OF USE

We may modify the contents and information included in the website, as well as these Terms and Conditions, in particular for the purpose of complying with any new applicable legislation and/or regulation and/or to improve the website.

Any changes will be notified to you through the website before they become effective under these Terms and Conditions. Unless the modification requires your express approval, your continued use of the website will be deemed to be your acceptance of the new Terms and Conditions.

  1. RESPONSIBILITY

We will make every effort to maintain access to the website and content at all times. However, we cannot guarantee the permanent availability and accessibility of the website.

In fact, we may be asked to temporarily suspend access to all or part of the website, in particular for technical maintenance purposes.

It is further specified that the Internet and computer or telecommunication networks are not error-free and that interruptions and failures may occur. We cannot offer any guarantee in this regard and therefore shall not be liable for any damages that may be related to the use of the Internet and computer or telecommunication networks, including but not limited to

  • Poor transmission and/or reception of data and/or information via the Internet;
  • Any external intrusion or computer virus; – Any failed receiving equipment or communication networks; and
  • Any malfunctioning of the Internet that may hinder the proper functioning of the website.

Finally, our liability will be limited to direct damages, excluding any other damage or loss of any kind. More specifically, any indirect damage related, without limitation, to any loss of profit, income or goodwill.

  1. APPLICABLE LAW AND JURISDICTION

The website lucient.com complies with the general rules in force: among others, the EU Regulation (GDPR) 2016/679, as well as the Regulation of the Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.

In the case of any dispute or conflict that may arise in relation to the websites of lucient.com, Spanish law will be applied, being the courts of Spain responsible for resolving any legal issue, the parties expressly waive any other jurisdiction to which they may have recourse.

If you have any questions, please contact us via email at dpo at lucient.com