We would like to introduce you to LUCIENT CORPORATE GROUP and inform you that we have transformed our former brand GRUPO SOLIDQ GLOBAL SA. This refinement of our image shows our dedication to the latest advances in information technology. We remain committed to always being an ethical company that contributes to reliably and responsibly to the state of the art in information technology.
One of our fundamental pillars is about providing accurate and transparent information governance for our Clients, which allows us to build long-lasting relationships based on trust. Therefore, Personal Data Protection is of utmost importance to us.
|DATA MANAGER||LUCIENT CORPORATE GROUP|
|ADDRESS||Calle Italia nº 22, Bajo, 03003 Alicante|
Within the context of distance training, certain personal information must be provided as it is necessary to process the training and prepare the invoice. This personal information is strictly confidential. Not providing this information would prevent the training from being successfully delivered.
Our commitment to privacy
I. Who are we?
LUCIENT is a global provider of services aimed at optimizing the management of business data. Its solutions are based on Microsoft’s Data Platform (SQL Server, Business Intelligence & Analytics, Azure, Power Platform, HDInsight, Machine Learning, …), as well as specialist services.
When we say “LUCIENT”, “us” or “our”, we refer to LUCIENT as the data controller for the purposes of the applicable data protection laws.
II. Personal data
Personal Data makes reference to any information or data that could identify you directly (for example, your name or surname) or indirectly (for example, your ID document). The Personal Data includes information such as personal email/postal addresses or mobile number, usernames, profile images, personal preference and purchasing habits, content generated by the user, financial information, and social assistance information, amongst others.
It could also include unique numerical identifiers such as the IP address on your computer or the MAC address on your mobile device, as well as the information that we obtain via Cookies.
This Policy covers all personal data gathered and used by LUCIENT.
III. Gathering personal data and processing purposes
Remember that before starting to use any of our service or functionalities, you must read this Policy, as well as the Terms and Conditions in the specific section concerning that service or functionality. In said section you will be able to see if there are any particular usage conditions or if specific processing of your Personal Data is required. Not providing certain information marked as mandatory may mean that it is not possible to handle your user registration or the use of certain available functionalities or services via https://lucient.com.
The user (you) hereby guarantees that the Personal Data provided is correct and accurate and undertakes to notify of any changes or modifications to it. Any loss or damage caused to the Website, to the Data Controllers or any other third party through the submission of erroneous, inaccurate, or incomplete information on the registration firms will be the user’s sole responsibility.
A. What data do we gather about you?
There are many ways in which you can share your personal data with us, and we could gather or receive your data via our websites, forms, or pages on our social media.
In some cases, you provide us with your Personal Data directly (for example, when you create an account, when you get in contact with us, when you make a purchase on our websites), in other cases we gather them ourselves (for example, using cookies to understand how you use our websites) or, on other occasions, we receive your data from other third parties, including other companies belonging to the LUCIENT Group.
We understand that “Personal Information” constitutes any information that may directly or indirectly identify you. We might ultimately gather the following personal information:
B. What purposes and legal basis can we use your Personal Data for?
The personal information that is gathered will be processed mainly in order to comply with the following purposes:
IV. Whow can access your personal data?
We never sell or lease your personal information to other companies for commercial surveying purposes.
LUCIENT is an international corporate merger that operates in multiple countries. The personal information that we compile will be used by LUCIENT and it may be communicated to other companies within the LUCIENT Group if necessary, and more specifically, to our subsidiaries in Germany, Austria, Bosnia, Canada, Colombia, Costa Rica, Denmark, Slovakia, Slovenia, the United States (USA), Italy, Mexico, Norway, Panama, the United Kingdom (UK), Serbia, Sweden, and Switzerland.
Equally, we ensure that all the subsidiaries of the LUCIENT Group are compliant with the GDPR and follow our GROUP BCRs as well as internal legislative regulations in each of the countries where we are present; we are also concerned for the security of the information and we apply the most protective regulations including the California Consumer Privacy Act (CCPA).
The data may be sent to service providers chosen due to their experience and reliability acting in our name and under our orders (processing and secure payment, service management, maintenance operations and technical development, managing the opinions/scores of our products and services, content personalisation, etc.).
We authorize these service providers to use your personal information to the extent it is necessary to provide the services in our name or to comply with legal requirements and we strive to ensure that your personal information is always protected.
These third-party companies could be located inside or outside of the European Economic Area (EEA), including in countries that do not offer the same level of protection as your home country. In that case, and to the extent required by the applicable law, we ensure that we either:
Lastly, we may send your personal information to the local authorities if required to do so by law as part of an investigation and in accordance with the applicable legislation.
V. How long do we keep your personal data for?
We only keep your Personal Data for the time necessary to fulfil the purpose we are processing your Personal Data for, to satisfy your needs or to fulfil our legal obligations.
To determine the data retention period of the Personal Data we use the following criteria:
VI. How do we protect your personal data (ISO)?
At LUCIENT we implement suitable technical and organizational measures regarding the nature of the data and the risks that processing it involves in order to preserve the security, confidentiality, integrity, authenticity, and availability of your personal information and, particularly, to prevent it from being altered, damaged or passed on to unauthorized third parties.
We work under an Information Security Management System whose scope not only affects the use of assets, but it is also extended to all the people and third parties in the knowledge and fulfilment of these structured guidelines in accordance with the ISO/IEC 27001:2013 standards. Both the Policy and the Information Security Guidelines are in line with GDPR 2016/679 on Personal Data Protection and the current legislation ensuring compliance with it.
This security guidelines regulates the following areas of the organization:
Any premeditated or negligent breach of the security policies and standards which may involve potential damage, whether it be carried out by LUCIENT or not, will be sanctioned in accordance with the mechanisms established in the collective agreement and the current corporate, legal, and contractual legislation.
VII. Your rights and options
At LUCIENT we respect your right to privacy. It is important that you are in control of your personal data. In this sense, you have the following rights:
You have the right to access your personal data kept by us (with certain limits). We will be able to charge a reasonable sum to cover the administrative costs incurred by providing the information. Clearly baseless, excessive, or repetitive requests may not be dealt with. To exercise this right, get in contact with us using any of the means stated below.
To exercise this right, get in contact with us using any of the means stated below. If you have an account, it may be easier if you correct it yourself by modifying your user information.
If you wish to have your personal data erased, get in contact with us using any of the means stated below.
The withdrawal of consent will not affect the legality of the processing based on the consent prior to its withdrawal.
For further information regarding the cases in which processing is based on consent, please see the section “What data do we gather about you?”, and particularly “What is the purpose and legal basis for processing your Personal Data?”.
If you wish to withdraw your consent, get in contact with us using any of the means stated below.
For further information regarding the cases in which processing is based on legitimate interests, please see the section “What data do we gather about you?”, and particularly “What is the purpose and legal basis for processing your Personal Data?”.
If you wish to exercise this right, get in contact with us using any of the means stated below.
Do not hesitate to get in contact with us using any of the means stated below before submitting a claim before the competent data protection authority.
For further information regarding the cases in which processing is based on a contract or on consent, please see the section “What data do we gather about you?”, and particularly “What is the purpose and legal basis for processing your Personal Data?”.
For further information, get in contact with us using any of the means stated below.
If you wish to exercise this right, get in contact with us using any of the means stated below.
Many Cookies are used to improve website usability or functionality; therefore, deactivating them may prevent you from using certain sections of our websites as stated in the Cookies Policy.
If you wish to limit or block all the Cookies established by our websites (which could prevent you from using certain sections of the websites) or any other websites, you can do so via your browser settings.
If you have any doubts or concerns regarding the way in which we process and/or use your personal data or would like to exercise any of the aforementioned rights, get in contact with LUCIENT or right to us at the following address dpo at lucient.com directly contacting our Data Protection Officer and we will resolve any doubts or incidents concerning the protection of your personal data.